Below you will find our basic technical service rates.
Technical Services
Tech advise by phone rates:
1st Hour $45.00 Per Hour
Minimum charge $30.00
Tech advice by email:
Initial email is a flat fee of $40.00
Downloadable files $15.00 per file
Yearly Membership
Unlimited tech support and file downloads
membership fee.
$375.00 per year
"""Technical support"""
When prompted for shipping be sure to select Tech support in the shipping catagory to avoid
any additional charges related to shipping.
Yearly membership
1 year unlimited technical support by phone and email plus free file downloads.
$375.00
JDRV Inc. Technical Support Program
Hello and welcome to the JDRV Inc. Technical Service Program.
Your yearly membership allows you access to unlimited phone contacts and unlimited emails per month.
This means you or your service center may contact us for technical service for multiple different issues at
no additional cost to you.
Each call or email has no time limit attached to it.
We will provide the assistance and any follow up calls until the issue is resolved.
In addition if you are in our area and choose to visit us for your service needs, you are entitled to a 10%
discount on your service invoice with JDRV Inc.
Remember we are here for you when you need us.
Thank you again for joining our program and we look forward to working with you.
All pre-approved returns are subject to a 30% restocking fee. Please call for Return Goods Authorization number
(RGA). Shipping and handling charges are not refundable. All refused shipments or returns without pre-approval are subject
to a 35% restocking fee. There are no returns allowed of Carburetors, Heat Exchangers, Cooling Kits, Electrical Items, Starters,
Alternators and Engines (partial or complete). Special orders cannot be cancelled or returned. Any item older than 30 days,
not in original packaging or was installed is non-returnable. Please refuse any package/shipment that is received damaged.
All hidden or concealed damages or shortages MUST BE reported within 24 hours of receiving your shipment. All items are subject
to the manufacturers limited warranty only. JDRV Inc. an jdrv1.com shall not be responsible for incorrect parts ordered.
